Admissions Sales Officer

  • Evolvence Knowledge Investments
  • UAE

Admissions Sales Officer

Job advert

Evolvence Knowledge Investments manage several prestigious British Curriculum schools and nurseries across the region, including Repton Dubai & Abu Dhabi, Foremarke School, and the Dovecote & Humpty Dumpty nursery brands.

 

We're seeking an Admissions Sales Officer to join our Central Admissions team in Barsha South to act as a key player in the success of the admissions / enrolment process, by establishing and maintaining contact with a prospective parents from incoming leads for a portfolio of schools and nurseries, managing admissions prospects through to conclusion predominantly via telephone and email contact with all stakeholders.

 

It's important to our market positioning that as the first point of contact with potential parents, the role holder is a native English speaker with flawless verbal and written communication skills.

 

The main objective of the role is to work with our school Admissions Teams to uncover the needs of prospective parents through factfinding, matching their requirements to the offerings of our schools and nurseries. The role holder will be the initial point of contact for all enquiries and will build/establish strong relationships with both parents and the school Admissions Teams to ensure a seamless process.

 

This is a busy sales role requiring an individual who is very organised and driven. Stretching objectives are set based on activity levels and conversion, with a fun office environment.

 

Salary: AED 8k/month with up to AED 2k incentive.

Benefits: Subject to visa status, medical insurance, annual flight allowance, tuition discount as per policy

Working Hours: The team's operational hours are Sunday-Thursday 8am-6pm, the role holder will work 40 hours per week within these hours on a rotation basis. Occasional requirement to support open days at weekends (generally once or twice per term) with time off in lieu.

 

Main duties & responsibilities:

  • Respond to all incoming enquiries by telephone, email or social media
  • Use open questions to identify areas of interest for parents, matching these to our school offerings and promoting our schools and nurseries as a good fit for their aspirations for their children, providing accurate information to prospective parents regarding our schools, and promote the school’s USP’s.
  • Manage a busy pipeline of prospects at various stages of the admissions process with particular emphasis on follow up to support parents through what can be a complex admissions process from the first enquiry, booking school tour, assessment, issue of offer letters and payment of deposit.
  • Maintain communication with parents throughout the admissions process, tracking the progress of the sales pipeline and ensuring timely follow-up
  • Attend open days and events to support school Admissions teams as required.

Requirements

Skills and Experience:

  • A minimum of 3 years’ experience working within a busy customer focused environment, with a background in Sales and/or Business Development, Relationship Management.
  • Excellent written and verbal communication skills.
  • Must be pro-active, resourceful, and have attention to detail to ensure sales pipeline is managed appropriately
  • Displays tact, diplomacy, sensitivity and confidentiality
  • Previous experience in sales and/or account management, including managing multi-stakeholder relationships.